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In the free software ecosystem most users end up being someone who has a technological background. Meanwhile, many regular software users stick to proprietary solutions.
This talk covers the love story between free software and usability and how easily we can improve the user experience on our products by running usability tests along different stages of the development cycle. Further, we will learn how to run these tests on our own, while commenting on experiences running usability tests on GNOME. We also discuss how to create ways for the community to start contributing.