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Community healing: Re-establishing norms, trust, and truth after crises
Katheryn Sutter
Free software comprises a commons shared and coordinated voluntarily by users, developers, and others. If we think of free software participants as a self-governing community, they need paths toward setting their own expectations and standards, evaluating facts, and developing trust between them. Those are three interrelated but different kinds of processes. When one of these processes is disrupted, we rely on the others. When all three are disrupted, crises can spiral. Each may need to change, be reconfirmed, or left as an open question.
In this talk, we'll explore practical approaches for community leaders, moderators, and contributors, as well as concepts of deliberative democracy from Habermas' theory of communicative action.